FAQ

Questions, answered

Getting startedWhat do I need to get started?

Just your inspection report PDF. Upload it and you’ll see findings in minutes.

Getting startedIs there a free tier?

Yes — the free tier shows high-level findings and the repair range for one report. Paid plans unlock per-issue detail and evidence.

PricingCan I cancel anytime?

Yes. Access continues until the end of your billing period and renewal stops immediately.

PricingDo you offer refunds?

We offer a 30-day money-back guarantee (sample policy; final terms on the refund page).

PrivacyDo you sell my data?

No. We never sell your data, and you can opt out of AI training in settings.

PrivacyCan I delete my data?

Yes, you control retention and can delete reports or your account at any time.

AccuracyHow accurate are the cost estimates?

Estimates are ranges with stated assumptions, meant for planning and negotiation — not exact quotes.

AccuracyIs this a replacement for an inspector?

No. It is decision support only and not a substitute for a licensed inspector, engineer, or attorney.

SharingCan I share a report?

Yes — create a scoped link that exposes only the sections you choose, with an expiry, and revoke it anytime.

Still have a question?

Contact our team →

FAQ — AI HomeInspector